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CDK Global

Enhancing CDK's DMS and CRM Design with Customer Insights.

Overview

Conducting evaluative research on the Fastfood application by utilizing usability field tests and collecting quantitative and qualitative performance measures. Analyzing the data and providing a final usability report on the mobile application designed in Figma.

Key deliverables

  1. A detailed dashboard with all the necessary information that Mark might need about his deliveries

  2. A design system defining the color palette, iconography, typography, and layout

Link to report

My Role

Tools

User Research​Heuristic Evaluation

Comparative Analysis

UX Design

Prototyping

Usability Testing

Figma

Figjam

UserTesting

Slack

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Product

Mobile app redesign

Usability testing report

Timeline

11 weeks

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