Prime Flights
Iterative designing of a flight booking mobile application using Agile process.
Overview
This project aims to enhance a flight booking app by streamlining the check-in process, and improving user experiences. Using an agile approach with 3 sprints, we've introduced features like hotel recommendations, dark mode, and enhanced device compatibility, addressing user needs and pain points.
My Role
Tools
User Research
Visual Design
Prototyping
User Testing
Figma
Figjam
UserTesting
Slack
Product
Responsive mobile and tablet design
Timeline
4 weeks
Problem statement & User flow
User needs to quickly, easily, and efficiently check in for flights including group bookings.
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Persona
Needs
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Quick and easy check-in process with previously saved info for speed.
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Easy COVID vaccine verification and upload with clear instructions.
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Quick and easy way to send airplane tickets to family members.
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Ability to check-in easily as a third party.
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Notification reminders to check-in, in case of missed notifications.
Pain points
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Unclear check-in instructions.
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Hidden fees.
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Access not granted.
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Lengthy, non-automated process with excessive scrolling/clicks.
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Inconvenient check-in process when flight is operated by a different airline.
Sketches
We then designed sketches based on the user flow while keeping the persona's needs and pain points in mind.
High fidelity prototype
The sketches were then converted into high fidelity screens for an iOS mobile application using Figma.
Sign In
Select your flight
Check In
View/Save ticket
Sprint 1
The first update consists of designing screens in the application for Hotel/Car rental booking recommendations.
Sign In
Select your flight
Check In
View/Save ticket
Hotel/Car booking
Sprint 2
The second update consists of incorporating the dark mode feature in the recently updated screens.
Sprint 3
The final update consists of creating a responsive design of the latest application flow for the iPad pro 11" (834x1194).
Sign In
Select your flight
Check In
View/Save ticket
Hotel/Car booking
responsive design for iPad Pro 11" (834x1194)
